The TempBox Processes

TempBox processes

To complement the value chain we have broken it down in details into an overview of the processes that is happening from before we attract a customer to the time of delivery.

These processes are based on what we see ourselves doing the first years before integrating more of the activities vertically.

We do not however use the general value chain process. As we are a startup we have decided to do some changes to the structure in the value chain when it comes to processes.

As you can see we have chosen to have market research as the first element in the process, of course this is a continuous process, however we believe this to be at the very start of the production. Firstly, we are already today testing the market, doing research on it, market sizing, price calculations etc. without having started producing. Secondly, the TempBox, as a start-up, the first thing to figure out  – Is there a problem that needs to be solved for the customers out there, and can we actually solve it?

The rest of the processes are rather straight forward and do not need much explanations. However on the right side we chose to add some of the most important support activities in the daily operations.

There is the procurement: purchasing materials for production, the infrastructure in the general which is management of the business like measuring performance indicators in outputs, infrastructure (IT and physical), efficiency, material usage, cycle times (time from order to shipped) etc.  And also the human relations, if we want to hire people they need training, feedback, rewards, motivation and so on.

The Customer process

The customer process is broken down into an illustration of the process from ordering to receiving and perceiving the value received.